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Terms & Conditions

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Registration and Check-In


Beach 5 Villas operates under customary hotel registration and check-in procedures. As a condition of occupancy, guests are required to provide valid government-issued identification, a valid credit card in their own name, and complete all required registration documents. Failure to complete registration requirements will result in denial of check-in, cancellation of the reservation, and refusal of service without refund.


Property Information


Beach 5 Villas strives to maintain accurate information regarding its accommodations, amenities, policies, photographs, unit layouts, unit sizes, and property location on its official website and in communications provided directly by Beach 5 Villas.


Guests are responsible for reviewing the accommodation description, photographs, disclosed unit size, occupancy limits, amenities, pet restrictions, and property location prior to booking and for determining whether the accommodation is suitable for their needs. Guests are encouraged to contact Beach 5 Villas before booking with any questions regarding room size, layout, sleeping arrangements, accessibility, beach access, parking, pet accommodations, or other property features.


Information displayed by third-party booking platforms, travel agencies, wholesalers, channel managers, mapping services, and other distribution channels may be modified, abbreviated, translated, categorized, supplemented, omitted, or otherwise displayed outside the control of Beach 5 Villas. Beach 5 Villas is not responsible for information created, modified, translated, categorized, or displayed by online booking agencies or any third parties.


Parking


Parking for one vehicle is included with your stay and is allowed in the designated parking spot marked with the reservation's unit number. Additional vehicles require prior approval and are subject to applicable parking fees in effect at the time of the stay. Oversized vehicles, trailers, boats, RVs, commercial vehicles, and vehicles occupying more than one parking space are not permitted. Unauthorized vehicles will be towed at the owner's expense without further notice.


Minimum Age Requirement


Guests must be at least 18 years of age to check in at the property. Guests under the minimum age must be accompanied by a parent or legal guardian.


Occupancy Limits


The property shall not be used by more than the number of adults and children listed in your reservation. The total number of persons present on the property in connection with a reservation may not exceed the maximum occupancy of the reserved accommodation. Management reserves the right to require unregistered guests or visitors to leave the property at any time. Violation of occupancy limits or unauthorized gatherings will result in immediate termination of the reservation without refund.


Good Neighbor Policy


All guests shall abide by Beach 5 Villas' Good Neighbor Policy and shall not engage in illegal activity. Quiet hours are from 10:00 p.m. to 8:00 a.m.


Pets and Service Animals


The person(s) or party registering and travelling with Pets is responsible for reviewing and consenting to the Pet Policy and Agreement, in addition to this Registration Agreement.


Pets are allowed in designated pet-friendly units only. There is a $300.00 fee for any dog discovered in a non-pet-friendly room or unit.


The person(s) or party registering is responsible for reviewing and consenting to the Pet Registration Form and Pet Policy and Agreement in addition to this Registration Agreement. Failure to read or acknowledge these documents does not exempt the guest from complying with the rules or covering any pet-related damages.


At check-in, guests must declare and register each dog and/or ADA-compliant service dog by providing the information and signatures required by the Pet Policy and Agreement.


Emotional Support Animals (ESAs), comfort animals, therapy animals, companion animals, and similar animals that are not individually trained to perform specific tasks for a person with a disability are considered pets.


Only ADA-compliant service animals are exempt from pet restrictions. Because Beach 5 Villas operates as a self-service property without an on-site front desk, guests traveling with a service animal agree to provide, as part of the registration process, responses to the questions permitted by applicable law: (1) whether the animal is required because of a disability, and (2) what work or task the animal has been trained to perform.


Smoking and Vaping


Smoking and vaping are permitted only in the designated smoking area. If management determines that an accommodation requires additional cleaning, deodorization, ozone treatment, remediation, repair, or temporary removal from service due to smoking or vaping, a minimum charge of $300.00 will apply.


Smoking or vaping anywhere on the property outside the designated smoking area will result in a $150.00 fee. Guests are responsible for ensuring that members of their party and visitors comply with this policy.


Linens and Towels


Guests understand and agree not to use bedding, towels, or linens for purposes such as removing makeup or cleaning dirt, sand, mud, or debris from shoes or beach equipment. Makeup-specific towels are provided in each unit, and an outdoor shower station is available for rinsing off sand or cleaning beach gear.


A $150.00 fee will be charged for damages or stains on linens, towels, or bedding that cannot be effectively removed through standard laundering methods.


Cancellation Policy


Full refund if canceled within 24 hours of booking and the check-in date is at least 14 days away. Free cancellation up to 30 days before check-in. No refund if canceled within 30 days of check-in or if the booking was made less than 14 days before check-in. No-shows will be charged the full reservation amount.


Any reservation for three (3) or more units requires a credit card on file and a 50% non-refundable deposit at the time of the reservation regardless of how far in advance the reservation is made. The remaining balance will be charged 30 days prior to arrival. Reservations for three (3) or more units are 50% refundable up to 30 days before check-in.


Early Departure


Guests who voluntarily check out early, permanently vacate the accommodation, relocate elsewhere, or otherwise end their stay remain subject to the cancellation and refund policies.


Once a guest has voluntarily checked out, abandoned the accommodation, or notified management that they have ended their stay, Beach 5 Villas may immediately deactivate access credentials, retake possession of the accommodation, and return the accommodation to inventory for cleaning, maintenance, or re-rental. The guest relinquishes any right to re-enter or reoccupy the accommodation, regardless of whether unused nights remain on the reservation.

Damages and Charges


The person(s) or party registering is responsible for all charges and damages to the room, furnishings, fixtures, linens, towels, bedding, or property and authorizes Beach 5 Villas to charge the payment method provided during registration for damages, missing items, excessive cleaning, policy violations, unpaid charges, and other amounts authorized under this Agreement.


Liability


Beach 5 Villas, its owners, employees, contractors, and agents assume no responsibility for accidents, injuries, illness, theft, loss of money, jewelry, valuables, vehicles, personal property, or other belongings occurring on the property. Guests use the property and its amenities at their own risk.


Environmental Conditions and Sensitivities


Beach 5 Villas cannot guarantee an allergen-free, fragrance-free, chemical-free, mold-free, pollen-free, pet-free, smoke-free, odor-free, or environmentally controlled environment. Guests with allergies, fragrance sensitivities, chemical sensitivities, respiratory conditions, or other environmental concerns are encouraged to contact Beach 5 Villas prior to booking to determine whether the accommodations are suitable for their needs.


Individual sensitivities to odors, fragrances, cleaning products, humidity, environmental conditions, neighboring properties, vegetation, pets, smoke, or other factors do not constitute grounds for cancellation, refund, relocation, or reduction of charges.



Right to Refuse Service


Beach 5 Villas reserves the right to refuse service, terminate a reservation, remove unauthorized occupants or visitors, and require guests to vacate the property without refund for violations of these Terms and Conditions, occupancy limits, property policies, house rules, or applicable laws.





Privacy Policy for Beach5Villas.com

Effective Date: September 12, 2024


At Beach5Villas.com, your privacy is important to us. This privacy policy outlines how we collect, use, and protect your personal information when you visit and interact with our website. By using our website, you agree to the practices described in this policy.



1. Information We Collect

We may collect the following types of personal data when you visit our website or engage with our services:

Personal Identification Information: Name, email address, phone number, mailing address.

Online Identifiers: IP address, browser type, device information, and cookies.

Transaction Information: Payment details, billing address, and purchase history (if applicable).

Location Data: Physical location or approximate location, if shared with us.

Browsing Information: Pages visited, time spent on the site, referral source, and other analytics.

Sensitive Data: For specific services (financial transactions), we may collect sensitive information, only with your explicit consent.



2. How We Collect Information

We collect personal data in the following ways:

Directly from You: When you submit forms, create an account, make a purchase, or interact with our website features.

Automatically: Through cookies, log files, and web analytics tools that track your usage of our website.

Third Parties: From service providers (e.g., payment processors, marketing platforms) with whom we have agreements to handle your data.



3. Use of Personal Data

We use your personal information to:

Provide and improve our website services.

Process transactions and send confirmations.

Respond to customer service requests and provide support.

Personalize your experience and offer targeted content.

Send marketing communications, with the option to opt-out.

Comply with legal obligations or enforce our terms and conditions.



4. Sharing Your Information

We do not sell your personal information. However, we may share your data with third parties under the following circumstances:

Service Providers: With third-party companies that help us operate our website or process transactions (e.g., payment gateways, hosting providers).

Legal Compliance: When required by law or to protect our rights, your safety, or the safety of others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.



5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.

Correction: Request correction of inaccurate or incomplete data.

Deletion: Request deletion of your personal data (subject to certain legal requirements).

Opt-Out: Opt-out of targeted advertising or marketing communications.

Data Portability: Request a copy of your data in a structured, machine-readable format.

Do Not Sell: In states like California, you have the right to opt out of the sale of your personal information.

To exercise these rights, please contact us at reservations@beach5villas.com.



6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and gather usage information. You can manage your cookie preferences through your browser settings.

We use cookies and similar tracking technologies to enhance your experience, provide personalized content, and gather usage data. The Cookie Policy below explains what cookies are, how we use them, and how you can manage them.



6.1. What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit a website. They enable websites to recognize your device and store certain information about your preferences and past actions.



6.2. Types of Cookies We Use

We use the following types of cookies on our website:

Essential Cookies: These cookies are necessary for the proper functioning of our website. Without them, certain features and services may not work properly.

Performance and Analytics Cookies: These cookies collect anonymous information about how visitors use our website. They help us understand which pages are most popular, how visitors move around the site, and if any errors occur.

Functional Cookies: These cookies remember your preferences, such as language selection or login details, to provide a more personalized experience.

Advertising and Targeting Cookies: These cookies are used to show you relevant advertisements based on your browsing behavior. They also help us measure the effectiveness of our marketing campaigns.



6.3. How We Use Cookies

We use cookies to:

Ensure the proper functioning of our website.

Track website performance and analyze visitor behavior to improve user experience.

Remember your preferences for future visits.

Display personalized advertisements and track the effectiveness of advertising campaigns.

Enable social media features (e.g., share buttons).



6.4. Third-Party Cookies

We may allow third-party services, such as analytics and advertising platforms (e.g., Google Analytics, Facebook), to place cookies on your device. These cookies are managed by the third parties and are subject to their privacy policies.



6.5. How to Manage Cookies

You have the right to control and manage cookies on your device. You can do this in the following ways:

Browser Settings: Most browsers allow you to block or delete cookies. Visit your browser’s help section to learn how to manage cookies for your specific browser.

Opt-Out: You can opt out of certain third-party cookies, such as those used for targeted advertising, by visiting industry opt-out pages (e.g., Network Advertising Initiative’s opt-out page or Digital Advertising Alliance’s opt-out page).

Please note that disabling cookies may affect your ability to access certain features of our website or may cause parts of the site to function improperly.



6.6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. When we do, we will post the revised policy on this page and update the “Effective Date.” Please check this page periodically for updates.



7. Data Security

We implement appropriate security measures to protect your data from unauthorized access, disclosure, or alteration. However, no data transmission over the internet can be guaranteed as 100% secure. By using our website, you acknowledge the potential security risks.



8. Children’s Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected data from a child under 13, please contact us so we can remove the information.



9. Changes to This Policy

We may update this privacy policy from time to time. If significant changes are made, we will notify you through our website or via email. Please review this policy periodically for updates.



10. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us at:

Beach5Villas.com

+1 904-960-3591

reservations@beach5villas.com



By using our website, you consent to the collection and use of your information as outlined in this policy.



This policy covers general data practices and incorporates requirements from various state laws, including California (CCPA/CPRA), Virginia (VCDPA), and Colorado (CPA), while maintaining compliance with federal laws like COPPA and HIPAA (where applicable).

Pet Policy

For the health, safety, and enjoyment of all of our guests, staff, and owners the following Pet Policy has been established:



There is a $35.00 PET FEE per dog per night, excluding an ADA compliant Service Dog, per stay which will appear as a separate charge on your room receipt. At check-in, the guest must declare/register each dog and/or ADA compliant Service Dog by providing full information and signature required on a Pet Policy and Agreement and the Guest is responsible to strictly abide by all policies.We allow dogs under 30 lbs. with no exceptions. Dogs must NEVER be left unattended in the room at any time. Please, take your pet with you whenever you leave the unit to avoid stressing out your pet and disturbing other guests. There is a $300.00 cleaning fee, determined solely by management, for a room left in an unsatisfactory condition. There is a $300.00 fee for barking/unattended dog(s) in hotel room or hotel parking lot. Unattended/barking dog(s) may be removed from the room or hotel property by Hotel staff and/or animal control without liability on the part of the hotel and the guest will assume any/all cost for such removal.Dogs must be leashed and under direct restraint at all times outside your room and/or on hotel property.We require each dog and/or ADA compliant Service Dog to wear a collar or harness with current tags attached: identification and contact information, current license, and proof of current rabies vaccination.We adhere to the ADA definition of Service Dog. Beach 5 Villas adheres to the ADA definition of a Service Animal. Emotional Support Animals (ESAs), comfort animals, therapy animals, companion animals, and similar animals that are not individually trained to perform specific tasks for a person with a disability are not considered Service Animals and are subject to all applicable pet fees and policies. Because Beach 5 Villas operates as a self-service property without an on-site front desk, guests traveling with a Service Animal must provide responses to the following questions as part of the registration process, as permitted by 28 CFR §36.302(c)(6): Is the animal required because of a disability? What work or task has the animal been trained to perform? The Guest is liable for the health, safety, and welfare of their dogs at all times.Guest agrees and authorizes Beach 5 Villas to assess charges to the credit card on file at registration for any fees and/or additional charges for all damages discovered prior to or after departure, including, but not limited to: pet odor and stains, repair or replacement of hotel property, excessive and/or exceptional cleaning or extermination charges, loss of hotel revenue caused by the dog, including an ADA compliant Service Dog 28 CFR 36.302 (c) (8)

๐Ÿงบ Our Units Supply List

To help you settle in comfortably, we provide the following starter supplies for your stay.

If you need anything additional, or more of anything that is listed below

do not hesitate to contact Guest Services through the Guest Portal.

๐Ÿงป Toilet Paper 2 rolls

๐Ÿ› Bath Linens (per 2 guests)

• 2 bath towels
• 2 hand towels
• 2 washcloths
• 1 makeup removal cloth
• 2 beach towels

๐Ÿง‚ Kitchen Linens (per unit)

• 1 Studio Unit: 1 kitchen towel
• 1-Bedroom Unit: 2 kitchen towels

๐Ÿงด Bathroom & Kitchen Supplies (per unit)

• Shampoo
• Conditioner
• Body Wash
• Hand Soap
• Dish Soap

๐Ÿงป Paper Towels (per unit)

• 1 roll

๐Ÿ—‘๏ธ Garbage Bags (per unit)

3 bags + 3 small waste basket liners

๐Ÿ’ฆ Laundry & Dishwasher Pods (per unit)

 4 pods

โ˜• Keurig Coffee Pods (per 2 guests)

 4 pods + sugar and cream

Enjoy your stay!

๐Ÿš Beach 5 Villas Guest Services